Protected at every turn

From online shopping to in-store purchases, Visa offers comprehensive support to ensure the security of your transactions.

Security + support

Designed to help you keep your transactions and personal information safe.


Fight phishing

Never reveal sensitive numbers or passwords for unsolicited requests.


Travel smart, travel safe

Let your card issuer know you’ll be traveling before you go.


Stay safe online

Don't respond to or click links inside of suspicious emails.

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Shop online or by phone

Visa helps take the risk out of shopping.

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Have your 3-digit security code ready

Assure the merchant that you have your card in hand.

You are notified of unusual activity

Get validated

Now your information can be validated automatically.


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Visa watches for unusual activity

Visa constantly scans for suspicious activity and will alert your bank about questionable transactions.


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Charges can be put on hold

To safeguard your security, your financial institution may temporarily put suspicious charges on hold.

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You are notified of unusual activity

Your financial institution will notify you to verify the legitimacy of questionable charges.

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Shop worry-free

With Visa's Zero Liability Policy you won't be held responsible for
unauthorized charges.

Visa's Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions, or any transactions not processed by Visa. You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.

Things to know if you experience
unauthorized transactions

Follow these tips.

Tip 1: Notify your financial institution immediately of an unauthorized use. The transaction at issue must be posted to your account before replacement funds may be issued.

Tip 2: Provisional credit for unauthorized transactions may be withheld, delayed, limited, or rescinded by your issuer based on delays in reporting unauthorized use, verification of a claim, and account standing and history.

Visa innovations in fraud protection, chip technology and tokenization are protecting you when you shop in store, online and on mobile devices.

Learn how Visa protects your transactions

Learn about Visa chip cards

Thieves may attempt to assume your identity to open new accounts, obtain loans in your name, or make unwanted purchases by using items such as your driver’s license or Social Security number.

Protect yourself from identity theft by monitoring your card and account statements weekly, reporting all lost or stolen cards immediately and by contacting your financial institution if your replacement card or new card does not arrive on time.

If you are a victim of identity theft, call (866) ID-HOTLINE or visit the Call for Action website

Phishing refers to scams that attempt to trick consumers into revealing personal information that can be used to commit fraud. Such scams can happen over the phone, email, mail and text message.

Phishers often target users with fake internet sites or email messages that are disguised to seem legitimate, or leverage social networking sites where users are already sharing information with others.

 Look out for common tactics such as subtle misspellings in URLs, or substitutions such as using “.biz” instead of “.com.”

If you receive an unsolicited message asking you to confirm account information, be extremely cautious – financial institutions do not proactively request this sort of information. 

Some scammers may send you official-looking letters or pose as representatives from a financial institution on the phone.

Visa will not call or email cardholders to request personal account information. Report suspicious calls or emails by calling the number on the back of your card.

Do not give out information unless you have initiated the communication or have verified the source. 

To protect yourself online, visit only trusted merchants and avoid sites that ask you to provide unnecessary information, such as your Social Security number. Never send payment information by email.

Check to make sure that transactions occur in a secure environment by looking for the padlock icon at the bottom of your browser. Any website URL where you enter sensitive information should begin with https://.

Visa Checkout also provides added security by offering advanced authentication tools when you use Visa Checkout to shop online. 

Learn about Visa Checkout

Cover the keypad when you enter your PIN and be aware of your surroundings.

If you are using a drive-through ATM, lock your doors and roll up your other windows. Don’t leave your car running or unlocked if you decide to walk to the ATM. 

Report lost or stolen cards

Call 1-800-847-2911 to get immediate assistance, 24/7

Visa Everywhere Security