Contact Visa

Have a question or need help doing something with your Visa card? There’s always a way to reach us.

Additional support

Consumer support center

For common questions and concerns regarding your personal Visa card, visit our support center.

Small business support

Learn more about how Visa supports small businesses.

Merchant resource library

Are you a Visa merchant? At the library you can find up-to-date guidance and best practices for your business.


Account holds and account alerts

Questions for your bank

Your bank, or the issuer that provided you your Visa card, is able to answer most of your questions regarding paying your bill online, checking your balance, redeeming rewards or disputing a charge. Look for their contact information on the back of your card.