Signifyd’s innovative platform was recognized by the Aite Group, which in 2020 named Signifyd Chargeback Guarantee Vendors market leader.
About
Signifyd’s Commerce Protection Platform relies on the data produced by the company’s Commerce Network of thousands of merchants processing transactions worldwide, including for some of the world’s largest retailers, such as Walmart and eBay. The vast data set allows Signifyd to provide identity centric commerce protection throughout the buying process. The platform maximizes conversion, automates customer experience, and prevents fraud and abuse. It sorts fraudulent orders from legitimate ones in hundreds of milliseconds, triages abuse chargebacks stemming from customer disputes and future-proofs the enterprise against rapidly evolving payments compliance issues, such as PSD2 in Europe. It also includes the platform’s decisions and covering payment fraud and non-payment fraud chargebacks, including item not received (INR) and item significantly not as described (SNAD).
Revenue Protection
Automates order flow; scales up endlessly through seasonal peaks.
Abuse Prevention
Protects merchants from policy abuse. Intelligent Order Triage and automated Chargeback Recovery services ensure merchants can effectively manage post-purchase Customer Experience costs.
Payment Optimization
Gives Signifyd merchants a frictionless and future-proof authentication experience, including PSD2 compliance & Office of Foreign Assets Control (OFAC) checks. The first EMVCo-certified 3-DS 2.2 solution.
Why
- Liability shift relieves fraud and abuse concerns so ecommerce professionals can focus on serving customers.
- Innovative approach recalibrates fraud teams’ priorities from minimizing risk to optimizing outcomes for the business.
- Clarity and quickness of automated decisions reduces customer insult rate and increases customer lifetime value.
- Automation facilitates omnichannel services such as curbside pickup by delivering instantaneous decisions on orders’ legitimacy.
- Identity insights extend to post-purchase interactions, providing return abuse prevention.
- Machine-learning models detect policy abuse, such as promotion abuse and unauthorized reselling.
How it works
Signifyd Commerce Protection Platform
The Commerce Protection Platform’s machine learning identifies actionable insights. A significant number of online purchases on Signifyd’s network are made by consumers that Signifyd has seen before.
We can help recapture lost revenue
Get in touch with Signifyd to assess your current state of fraud and abuse protection and to talk about your next steps to better customer experience and increased revenue.
Fraud protection is a click away
Or visit your ecommerce platform’s app store to install Signifyd’s automated solutions. Most major platforms feature Signfidy’s Commerce Protection Platform.
Credibility
Signifyd offered us something that we couldn’t possibly replicate – intelligent decisions based on data from thousands of other merchants and millions of past transactions. That’s critical for us as we scale because the customers that are new to us are not new to Signifyd.
Steven Borrelli, CEO and Founder at Cuts Clothing
1This offer is made by Signifyd and is for 10% off Signifyd’s contracted services. To be eligible for this offer you must be a VISA Merchant and a new Signifyd customer. A new customer is defined as a customer that has not previously signed up for a contract for Signifyd services using their email address or business name. Offer is nontransferable. To redeem the offer, sign up by December 31, 2022 11:59 PM EST, using this dedicated VISA offer landing page. The 10% discount will be applied to your initial duration of your contract with Signifyd for services. Your payment method will be auto-billed after your initial contract expires and will continue to be auto-billed at Signifyd’s then current regular price thereafter. Your contract will automatically renew unless you cancel before the end of the relevant term pursuant to Signifyd contract terms and conditions. Any information you provide to Signifyd will be subject to Signifyd’s privacy policies and terms of use. Fulfillment of the offer is the sole responsibility of Signifyd. Merchant offers are subject to change at any time without notice to you.