Chocolate trails and beauty tales: ‘Goods getaways’ are on the rise

Global Travel Insight

February 2025 – Travelers are increasingly planning trips around purchases of unique items that are difficult to find in their home countries, such as French perfumes, Korean cosmetics or Swiss chocolates. Based on an anonymized analysis of VisaNet data, we looked at two examples of so-called ‘goods getaways’—travel involving a brand-name Dubai chocolate bar that gained global popularity and Korean beauty products. In both instances, we found evidence of increased tourist spending on these unique products that are closely associated with the travel destination. The data suggests that the availability of specialty items in a specific locale is not a travel coincidence or added bonus, but rather a key motivator of tourists’ destination choices and a novel, rising trend in global tourism.

The travel and tourism industry is increasingly being shaped by the intersection of several technological and demographic factors. Every day, new users gain access to the internet—in 2023, an estimated 97 million logged on for the first time.¹ Gen Z, a digitally native generation that has only ever known a world with smartphones, social media and high-speed internet, represented a quarter of the world’s population in 2024. By 2030, they are projected to account for 30 percent of all travelers.² These shifts are redefining not only how people travel, but also who travels and what motivates their journeys—with ‘goods getaways’ becoming a new and significant driver of travel planning.

The frenzy over “the“ Dubai chocolate bar

It’s not just any chocolate from Dubai. A particular brand of knafeh and pistachio-filled chocolate bar took social media by storm in 2024, prompting a plethora of videos online of influencers unwrapping and trying the gooey goodness. One clever way the makers of the chocolate bar marketed their product was by offering a limited amount exclusively on Deliveroo, a food delivery app, for only two short windows of time: at 2 p.m. and 5 p.m. This scarcity, coupled with social media savviness, contributed to the overwhelming demand.

We looked at the distribution of transactions on Deliveroo before and after the chocolate bar gained popularity to track the evolution of spending. To capture tourist spending, we limited the analysis to non-domestic bank cards. The distribution of transactions before the chocolate bar went viral followed the expected path with a couple of peaks—one around lunch time at 1 p.m., and the other around dinner time at 7 p.m. and 8 p.m.—before the number of transactions tapered off.

The Dubai chocolate bar’s popularity drove new, distinct transaction peaks on Deliveroo

Distribution of transactions by time of day on Deliveroo in the U.A.E., non-domestic cards, Q4-2023 vs. Q4-2024

The Dubai chocolate bar’s popularity drove new, distinct transaction peaks on Deliveroo. See image description for details.

Source: Visa Business and Economic Insights analysis of aggregated VisaNet transaction data linked to the Deliveroo app.

The line chart shows the distribution of transactions by the time of day on the Deliveroo App in the U.A.E. using non-domestic cards for Q4 2023 and Q4 2024. For Q4 2023, the chart indicates that transactions start off slow in the morning, then peak around lunchtime with 6% of the total transactions occurring at 12 PM and another 6% at 1 PM. Following lunch, there is a gradual slowdown in transactions until another peak occurs around dinner time at 7 PM, where 9% of the total transactions are recorded. After 7 PM, the number of transactions declines again. In Q4 2024, the chart initially follows a similar pattern to the previous year. However, it shows unusual peaks at 2 PM with 11% of transactions and at 5 PM with 10% of transactions, coinciding with the times when Dubai chocolate is offered. After these peaks, the transaction rate slows down in the following hours.

Interestingly, as the chocolate bar gained popularity, the distribution of transactions changed significantly. In fact, the distribution on Deliveroo was not what you’d typically expect for tourists’ food deliveries, with unusual peaks at 2 p.m. and 5 p.m.—the windows at which the chocolate bars were sold—suggesting a significant share of the transactions at 2 p.m. and 5 p.m. were for the purchase of the viral chocolate.

The average transaction size also shifted. For food delivery apps, this typically aligns with the daily average, with some minor fluctuations from hour to hour. But, as the chocolate bar went viral, the average transaction size peaked at twice the daily average at 2 p.m. and 1.6x at 5 p.m., further evidence that the chocolate bar drove the additional spending (see figure below). The top non-domestic spenders at 2 p.m. and 5 p.m. were cardholders from the U.K., the U.S., Kazakhstan, Kuwait and Saudi Arabia. Interestingly, cardholders from Singapore, South Korea and Armenia, who aren't usually big spenders on Deliveroo in the U.A.E., also significantly increased their spending during the 2 p.m. and 5 p.m. windows.

Average spending at 2 p.m. and 5 p.m., when the Dubai chocolate bar was sold, jumped significantly

Average transaction size for non-domestic cards on Deliveroo, benchmarked vs. daily average transaction, Q4-2023 vs. Q4-2024

Average spending at 2 p.m. and 5 p.m., when the Dubai chocolate bar was sold, jumped significantly. See image description for details.

Source: Visa Business and Economic Insights analysis of aggregated VisaNet transaction data linked to the Deliveroo app.

The horizontal bar graph illustrates the average transaction size for non-domestic cards on the Deliveroo app, benchmarked against the daily average transaction size. In Q4 2023, the average transaction size remained relatively stable throughout most hours, closely aligning with the daily average. There were slight increases around dinner time, with the average transaction size reaching 1.1 times the daily average at both 6 PM and 7 PM. In contrast, in Q4 2024, following the rise in popularity of Dubai chocolate, the average transaction size showed significant peaks. At 2 PM, it reached 2 times the daily average, and at 5 PM, it reached 1.6 times the daily average.

Glamorous getaways: The K-beauty boom

Another category of ‘goods getaways’ that has gained popularity is Korean beauty products, popularized by the rise of K-culture and known for their innovation, high-quality and affordability.

We again limited our analysis to non-domestic card spending and included only in-person transactions at Korean cosmetic and skincare shops in South Korea. Generally, we observed a modest rise in the share of total international cardholders spending in those shops, from 9.4 percent of total non-domestic cards in Q4-2022 to 11 percent in Q4-2024. Interestingly, though, there was significant variation depending on travelers’ countries of origin, suggesting the trend is more popular in certain countries than others.

Korean beauty products have developed an avid fanbase in neighboring countries like the Philippines, Malaysia, Singapore, Japan and Indonesia. By Q4-2024, 1 in 5 travelers from the Philippines and Indonesia had transacted in-person at cosmetic and skincare shops in South Korea. Shares of cardholders traveling from Malaysia, Singapore and Japan were only slightly lower—at 19 percent, 18 percent and 14 percent, respectively.  Travelers from countries that are geographically distant but have a strong interest in beauty and cosmetic products have increased their in-person participation in beauty spending as well.³ For example, 22 percent of travelers from Saudi Arabia and 17 percent of travelers from the U.A.E. have used their cards in cosmetic shops in South Korea. For most of the countries studied, the share of travelers using their cards to purchase Korean beauty products was higher in Q4-2024 than in Q4-2022.

Korean cosmetic and skincare products are gaining popularity near and far

Share of non-domestic cards with in-person spending at cosmetic and skincare shops in S. Korea, by travelers’ country of origin

Korean cosmetic and skincare products are gaining popularity near and far. See image description for details.

Source: Visa Business and Economic Insights analysis of VisaNet data

A bar chart shows the share of non-domestic cards with in-person spending at cosmetic and skincare shops in S. Korea, by travelers’ country of origin. In Q4 2022, the global average share was 9.4%. Among individual countries, travelers from Saudi Arabia had the highest share at 20%, followed by Malaysia and the United Arab Emirates both at 18%, Indonesia at 16%, the Philippines at 17%, Singapore at 15%, Poland at 14%, and Japan at 11%. In Q4 2023, the global average share increased to 11.50%. The highest shares remained with Saudi Arabia and the Philippines, both at 20% and 17% respectively, with Malaysia and the UAE maintaining their share at 18%. Indonesia saw an increase to 19%, while Singapore and Poland remained stable at 15% and 14% respectively. Japan saw an increase to 14%. In Q4 2024, the global average share slightly decreased to 11%. Saudi Arabia continued to have the highest share at 22%, followed by the Philippines at 21%, Indonesia at 20%, Malaysia at 19%, and Singapore and Poland both at 18%. Japan remained stable at 14%, while the United Arab Emirates saw a slight decrease to 17%.

From souvenirs to strategy

The ‘goods getaway’ trend presents opportunities for both banks and merchants. For banks, understanding the spending behaviors of tourists can lead to more targeted marketing strategies and personalized offers that cater to these novel travel motivations. By analyzing transaction data, banks can identify high-spending tourist segments and offer tailored financial products such as travel rewards cards or exclusive discounts with partner merchants in popular travel destinations.

Merchants, on the other hand, can capitalize on this trend by strategically positioning their products to attract these travel-motivated consumers. For example, retailers in popular ‘goods getaway’ destinations, such as Dubai, Paris or Seoul, can create exclusive product lines or limited-time offers that align with the preferences of international tourists. Collaborating with influencers and leveraging social media platforms can further amplify the appeal of these unique products, driving both online and in-store traffic.

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