Visa DPS Client Achievement Awards

The 2019 Excellence in Innovation award

Submission period is now closed.

2019 recipients will be announced at the Visa DPS Users’ Conference, March 16-19, 2020.

Winners of the 2019 Excellence in Innovation Award to be announced soon

Is your organization using Visa DPS solutions to innovatively drive growth, gain operational efficiencies or enhance service to your customers? At Visa DPS, we want to hear how our technology and services are helping your institution creatively meet the changing needs of your customers. In its fifth year, the Excellence in Innovation award recognizes the ways our clients use Visa technology to deliver world-class service and drive business impact. We want to celebrate your success and tell your story!

Submission period is now closed. 2019 recipients will be announced at the Visa DPS Users’ Conference, March 16-19, 2020.

Learn more about the Excellence in Innovation Award

: The Excellence in Innovation Award recognizes clients demonstrating innovative approaches to improving card program performance, cost savings, and cardholder satisfaction.
: All Visa DPS clients are eligible to submit for this award. Clients can submit via Visa account representative, Visa DPS Online (VOL), or on this website. Upon your submission, you will receive a notification of a receipt of your submission form.
: Clients must complete and submit the submission form by January 17, 2020 11:59 PM PT.

Your Visa representative will present your submission to the DPS Executive Steering Committee.

The steering committee will judge submissions based on these five criteria:

New learned insights and next steps for the innovation (25%)

Measurable results, such as growth or new efficiencies (25%)

Enhancement of customer relationship (25%)

Engagement with and utilization of Visa services and capabilities (25%)

Bonus for creativity of submission based on brief/write-up and supporting materials (videos, graphics, etc.) (+10%)

The scores of the steering committee will determine the finalists. Client finalists will then present their innovation during the Visa DPS Users’ Conference as part of a Client Panel.

After the conclusion of the client panel presentations, the client audience will vote for the best innovation via the conference mobile app.

Once all votes and rankings have been determined, the winner(s) of the Excellence in Innovation Award will be announced at the Visa DPS Users’ Conference.

The Excellence in Innovation award category is the sole qualitative award of the Visa DPS Client Achievement Awards. DPS clients interested in being considered for the Excellence in Innovation award must complete and submit the submission form by the determined deadline^*. To submit for consideration, clients can work independently or with Visa DPS account and/or product teams. Partnership with Account Managers and/or Account Executives is recommended.

The DPS Awards Executive Steering Committee will review all submissions. Finalists selected are based on pre-determined criteria in the areas of digital payments, technology, and other related areas. Finalists will be selected and notified accordingly.

The submission form, inclusive of criteria, process and deadline^* is available via the DPS Client Achievement Awards page located on Visa DPS Online (VOL).

*Deadline for Excellence in Innovation award for program year 2019 is January 17, 2020 11:59 PM PT.
: All Visa DPS Clients are eligible to submit for the Excellence in Innovation Award.
: Excellence in Innovation winners will receive a customized engraved crystal and letter.

Excellence in Innovation winners may experience additional celebratory events as determined by the Empowerment & Performance Excellence program office.
: Yes, Visa DPS plans to announce the winners in a digital communication in conjunction with our Visa DPS Users’ Conference. Winners will also be promoted on Visa social media channels.

Visa DPS Excellence in Innovation client panel.

Simon Keys (seated left), Vice President of Global Processing, moderates the Excellence in Innovation Client Panel at the Visa DPS Users’ Conference in March 2019. On stage are the five finalists.

2018 Excellence in Innovation Winners

Click here to read more about the 2018 winners and their experience at the New York Innovation Studio

Navy Federal

In a world where information is available on demand and literally at our fingertips, consumers have come to expect immediate attention when they notice a problem. By leveraging several Visa APIs, Navy Federal has piloted a solution that captures information submitted by our members regarding a possible dispute on a pending transaction, then monitors that transaction for posting.

Michigan State University Federal Credit Union

Created a customized multi-account management system which allows Michigan State University (MSU) to issue and fund reloadable debit cards for Athletics players, coaches, and staff. This web-based system allows administrators to manage all portions of the program including: account creation, adding funds, rescinding funds, updating cardholder and administrator information, and monitoring reports.

2017 Excellence in Innovation Winners

SAFE Credit Union

Rewards platform and relationship tool – more than just a Cash Rewards Visa Credit Card. SAFE’s cash rewards platform utilizes transaction files received from Visa DPS, Visa merchant category codes to determine value of each transaction, and Visa API’s for Alerts and Notifications platform.

Canadian Imperial Bank of Commerce (CIBC)

Prepaid payment wearable – the first wearable on DPS Canada platform. Convenient, user-friendly, and the next evolution of CIBC’s award winning suite of GPR products launched last year. The reloadable band features all the capabilities of the Travel GPR products – the first time that a GPR product via the DPS platform had utilized so many service capabilities on offer by Visa and the client.