Verified by Visa

Verified by Visa adds an extra layer of security to make it harder for someone else to use your Visa card to shop online in the unfortunate event your Visa card or account number is lost or stolen. Each time your Visa credit or debit card is presented to make an online purchase at a participating merchant, know that Verified by Visa is working to make sure it is you that is attempting to make that purchase and not someone else. There is no special software to install. You will continue to shop as usual, and your enrolled Visa card number will be automatically recognized at checkout.

FAQ

Overview

Why should I sign up for Verified by Visa?

Visa offers comprehensive fraud protection, but Verified by Visa goes even a step further, adding an extra layer of security at the point where you enter credit card information online. The service helps prevent unauthorized online use before it happens.

Doesn't Visa already protect my card from theft and fraud?

Visa's multiple layers of protection give you an extraordinary level of security, so you can feel confident whenever and wherever you use your card. Verified by Visa is only one part of our five-layer system to prevent, detect, and resolve security issues. Specifically designed to make online shopping experiences safer and more secure, Verified by Visa gives you extra control over your Internet transactions.

Can I use Verified by Visa with any Visa card I have now?

Yes, Verified by Visa is designed to protect the Visa card, or cards, that you already have – whether they are credit cards or debit cards.

Shopping with Verified by Visa

How do I shop with Verified by Visa?

When you pay with your Visa card, the Verified by Visa service launches automatically at participating online stores. After you enter your Visa card number and submit your order, a Verified by Visa window will appear and your card issuer will display an authentication page.

For additional help

Contact your Visa card issuer directly for the most up-to-date information about using Verified by Visa for your Visa card.

You may also contact us via email: verifiedbyvisa@visa.com. Please do not include your credit card number in your email inquiry. Most questions are answered within two business days.

 

Related Information

  • Quick Tip
    Create smart passwords of at least six characters, preferably a mix of letters and numbers.
  • More Questions?
    Please get in touch with us if you've lost your card, suspect your identity has been stolen, or need more information about any of Visa's security features.