Visa Concierge, servicing Signature cardholders, (the "Service") is a concierge service intended to enhance your Visa cardholder experience. Visa U.S.A. Inc. ("Visa," "us," "we" or similar pronoun) owns and operates the Service on behalf of the issuer of your Visa card ("Issuer"). As used in these Terms of Service (the "Terms"), the defined term "Service" shall also refer to the Visa Concierge website (“Website”), the logos, designs, text, images, videos, graphics, software and other content and materials of Visa or its licensors available through the Service, and the selection and arrangement thereof (collectively, "Content"), and the Visa hardware, software and networks associated with making the Service available to you (collectively, the "System"). As used in these Terms, "you" or "your" (or similar pronoun) refers to the individual accessing or using the Service and any other person or third party entity authorized by such individual to use that individual's Account (as defined below), unless the context requires otherwise.
Certain features or services are subject to additional terms and conditions. These additional terms and conditions will be presented to you prior to your use of such feature or service. Such additional terms and conditions are hereby made a part of these Terms.
By accessing or otherwise using the Service, you represent and warrant that:
- (a) you are a legal resident of the 50 United States or the District of Columbia;
- (b) you are at or above the legal age of majority in your jurisdiction of residence; and
- (c) you will access and use the Service in accordance with these Terms.
U.S. Visa Cardholder Use
Please note that the Service is only available to account holders of U.S. Visa cards that include concierge services as a benefit, or authorized to use the Service on behalf of such a cardholder.
No Product Or Merchant Endorsements
Visa is not affiliated with any third-party merchants (each, a "Merchant") whose products or services may be acquired directly by you, or reserved or booked by Visa on your behalf, in connection with the Service. Visa does not verify, sponsor, endorse or represent, and is not responsible for, (a) the safety, quality, accuracy, reliability, integrity or legality of goods or services, or of any advice, opinion, advertisement, offer, proposal, statement, data or other information displayed, purchased or paid for in connection with the Service; (b) your ability to buy goods or services or the ability of Merchants, shippers or other third parties to deliver goods or services; or (c) Merchants or other third parties whose goods or services are displayed, offered or supplied in connection with the Service.
The purchase of goods or services from a Merchant in connection with your use of the Service, and any reservation or booking completed by Visa at your request, are solely between you and the respective Merchant, and Visa is not a party to the purchase. You are responsible for payment of all charges associated with any goods or services you obtain from Merchants in connection with the Service. If you are unhappy with any goods or services that you have purchased in connection with the Service, you should contact the Merchant directly to resolve your concerns. Visa is not a selling agent in connection with any sale to you of goods and/or services by any third party, including by any Merchants. Visa has no control over the quality, fitness, safety, reliability, legality, or any other aspect of any good or service that you may purchase using the Service.