Ensure that the presenter countersigns the cheque in the lower left corner in front of you.
Step. 3 Compare
Ensure that the signature and counter-signature match. If the cheque is already counter-signed, ask the presenter to sign it again on the reverse side and ask for identification. Ensure the amount presented is consistent with your normal business transactions.
If you have any questions about the above procedures or require Acceptance Guidelines brochures, please send an e-mail to firstname.lastname@example.org.
If you are in possession of travelers cheques and suspect they might be fraudulent, please call the issuing bank immediately. If you can’t find the issuing bank’s contact details, please call us toll-free.
Toll free: 1-800-645-6556
Monday-Friday, 6:30 am to 2:30 pm EST
Automated cheque verification is available 24 hours a day, 7 days a week (if you select the English or Spanish option). If you need to speak to a customer service representative you can do so. Outside these hours calls will be recorded and responded to the next business day. email@example.com