The majority of consumers prefer digital pay or automatic deductions for bills.¹
Benefits for utility companies
Giving your customers the options to pay utility bills with their Visa® debit or credit card brings valuable benefits to you both.
Better cash flow
Card and recurring payments help ensure on-time receipt of funds, faster posting of payments, and the ability to offer customers more options for how and when they pay their bills.
Reduced expenses
Without the need to manually process checks, companies can lower billing, collection, and check-handling costs. They can also avoid the costly process of sending paper bills once customers have switched to automatic payments.
Timely payment
Authorized Visa card transactions are paid promptly by a Visa financial institution, which assumes any financial risk. Recurring card payments also reduce the likelihood of missed payments.
Increased customer satisfaction
Offering customers the option of simple, controlled, recurring payments can alleviate stress associated with mailing checks on time and remembering key dates—which can update overall satisfaction and loyalty.
Benefits for consumers
Convenience
Customers can pay their bill by phone or online, eliminating the need to mail checks.
Confidence
Automatic payments alleviate worry about lost checks or forgetting to make a payment.
Control
Visa cards can be used for a one-time payment or to set up regular, recurring card payments.
Rewards
Customers can turn payments into cash back, points, or miles if their Visa card earns rewards.
