

Dining

Entertainment

Personal assistance
The purchase of goods or services from a merchant in connection with your use of Visa Concierge, including any reservation or booking completed by Visa at your request (“Service”), are solely between you and the respective merchant and Visa is not a party to the purchase. Goods or services we attempt to purchase on your behalf at your request are subject to availability. You are responsible for payment of any and all charges associated with any Service. See the Visa Concierge Terms of Service for additional terms and conditions.
Call a concierge at 1.800.953.7392
Visa U.S.A. Inc.
P.O. Box 8999
San Francisco, CA 941282-8999
Telephone: 1.800.953.7392; 1.650.432.3200
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The Concierge Representatives have a wealth of knowledge and resources to assist cardholders in finding the right solution for the task at hand. Any goods or services purchased on the cardholders' behalf will be billed to their Visa Signature card.
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Visa Signature cardholders access the Concierge Service through a toll-free phone number: 1-800-953-7392 (outside of the U.S., cardholders can call collect at 630-350-4551) or via this webpage. Cardholders can call or email a request 24 hours a day, 7 days a week. Depending on the nature of the request, a Concierge Representative may be able to assist them right away. If the request needs to be researched, the Concierge Representative will contact the cardholder by follow-up phone call or email.
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Services are available in English.
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Eligible Visa cardholders are identified when they provide the Concierge Representative with their Visa Signature credit card number over the phone.