Visa Consulting & Analytics (VCA) is the payments consulting arm of Visa.
We are a global team of several hundred payments consultants and data scientists across six continents.
Our consultants are experts in strategy, product, portfolio management, risk, digital and more with decades of experience in the payments industry.
Our data scientists are experts in statistics, advanced analytics and machine learning with exclusive access to insights from VisaNet, one of the largest payment networks in the world.
The combination of our deep payments consulting expertise and our breadth of data allows us to identify actionable insights and recommendations that drive better business decisions.
What we do
We offer consulting services for issuers, acquirers, merchants, fintechs and others across six practice areas that span the entire customer journey.
Strategy
We help clients formulate payment strategies to drive growth and profitability, compete in the digital economy and address key topics such as open banking, real-time payments and emerging third-party platforms
Product
We deliver product value propositions for clients including new product development, refreshes and upgrades
Portfolio Management
We help clients identify the right customers and best portfolio actions that drive acquisition, engagement and retention
Risk
We help clients better manage risk and fraud while optimizing the customer experience
Digital
We support clients to develop and execute digital strategies addressing issues such as top of wallet, card on file, activation and ongoing engagement
Execution
We embed our consultants inside our clients' organizations to support the implementation of recommendations
Opinion
Increased customer expectations have raised the bar. Read about how to optimize the use of data & digital developments to attract the best customers.
Insights
VCA has developed new solutions to improve portfolio profitability and performance. Learn how machine learning is changing the financial sector.
News Article
Read about tomorrow's data-driven workforce with Michelle Gervais, Visa's Head of Data Science for Visa Consulting & Analytics, CEMEA
Opinion
When customers are engaged with your brand and products, they become valuable for your business. Read about how you can deliver to your customers.
Whitepaper
Integrated payments have become central to merchant acquirer business performance. Read about strategy tips for building a global acquiring business.
Video Interview
Claudio Di Nella, Head of VCA Europe, highlights opportunities in open banking and how banks can lead the change.
Best Practices
Small business credit and debit marketing
Capture more spend for your small business program.
Best Practices
How consumers evaluate credit cards
Create effective offers for a variety of products.
Case Study: Customer Lifecycle Management
A healthy credit card portfolio begins with a compelling product and high-performing distribution. However, for sustained success, you also need an effective customer lifecycle management program. See how Barclays Africa enlisted Visa Consulting & Analytics to bring more discipline and consistency to its customer lifecycle management.
Contact Visa Consulting & Analytics
Please contact your Visa Representative to find out more how we can help or send us an email.
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