Visa Global Services Inc. Licenses
Alabama
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Alabama Securities Commission
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Alaska |
Alaska Department of Commerce, Community, and Economic Development |
Arizona
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Arizona State Banking Department
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Arkansas
|
Arkansas Securities Department
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California |
California Department of Financial Protection and Innovation |
Colorado |
Colorado Division of Banking |
Connecticut
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Connecticut Department of Banking
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Delaware
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Delaware Office of the State Bank Commissioner
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District of Columbia
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District of Columbia Department of Consumer and Regulatory Affairs |
Florida |
Florida Office of Financial Regulation |
Georgia
|
Georgia Department of Banking and Finance
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Hawaii |
Hawaii Division of Financial Institutions |
Idaho |
Idaho Department of Finance |
Illinois |
Illinois Department of Financial and Professional Regulation |
Iowa
|
Iowa Division of Banking
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Kansas
|
Kansas Office of the State Bank Commissioner
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Kentucky
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Kentucky Office of Financial Institutions
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Louisiana |
Louisiana Office of Financial Institutions |
Maine |
Maine Bureau of Consumer Credit Protection |
Maryland |
Maryland Commissioner of Financial Regulation |
Michigan
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Michigan Department of Insurance and Financial Services
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Minnesota |
Minnesota Department of Commerce
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Mississippi |
Mississippi Department of Banking and Consumer Finance |
Missouri
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Missouri Division of Finance
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Nebraska
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Nebraska Department of Banking and Finance
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Nevada |
Nevada Department of Business and Industry |
New Hampshire
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New Hampshire Banking Department
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New Jersey |
New Jersey Department of Banking and Insurance |
New Mexico
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New Mexico Financial Institutions Division |
New York
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New York Department of Financial Services
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North Dakota
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North Dakota Department of Financial Institutions
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Ohio
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Ohio Department of Commerce
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Oklahoma
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Oklahoma Banking Department
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Oregon
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Oregon Division of Financial Regulation |
Puerto Rico |
Puerto Rico Bureau of Financial Institutions |
Rhode Island |
Rhode Island Division of Banking |
South Carolina
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South Carolina Office of the Attorney General, Money Services Division
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South Dakota
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South Dakota Division of Banking
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Tennessee
|
Tennessee Department of Financial Institutions
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Texas |
Texas Department of Banking |
U.S. Virgin Islands |
U.S. Virgin Islands Division of Banking, Insurance, and Financial Regulation |
Utah
|
Utah Department of Financial Institutions
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Vermont |
Vermont Department of Financial Regulation |
Virginia |
Virginia Bureau of Financial Institutions |
Washington |
Washington Department of Financial Institutions
|
West Virginia |
West Virginia Division of Financial Institutions |
ALASKA
For Alaska residents only: If your issue is unresolved by Visa Global Services Inc. (650-484-9570), please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here.
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.
CALIFORNIA
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
COLORADO
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Compliant Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: DORA_BankingWebsite@state.co.us
website: banking.colorado.gov/industry/money-transmitters
Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
FLORIDA
Visa Global Services Inc. is a licensed money services business by the Florida Office of Financial Regulation (Lic.# FT230000257). To send complaints directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
Department of Financial Services
Division of Consumer Services
200 E. Gaines Street
Tallahassee, FL 32399
Phone: 1-877-693-5236
ILLINOIS
Visa Global Services Inc. is a licensed money transmitter in the State of Illinois (Lic.# MT.0000355). For suspected violations of the Transmitters of Money Act, a customer may contact:
Illinois Department of Financial and Professional Regulation
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Phone: 888-473-4858
MARYLAND
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Visa Global Services Inc. (NMLS ID: 1810302), at 1100 N. Eutaw Street, Ste. 611, Baltimore, MD 21201, phone: 888-784-0136. Visa Global Services Inc.’s licensing information can be verified on the Nationwide Multistate Licensing System (NMLS) Consumer Access website.
Website: https://nmlsconsumeraccess.org/
NEW YORK
Visa Global Services Inc. is a licensed money transmitter by the New York State Department of Financial Services. New York customers can direct unresolved complaints to:
Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257
Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: https://www.dfs.ny.gov/consumer/fileacomplaint.htm
TEXAS
After first contacting Visa Global Services Inc., if you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, TX 78705-4294
Telephone Number: 1-877-276-5554 (toll free)
Email: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov