Visa’s Leadership Principles are integrated into all we do, driving accountability for the way we act and the way we lead. The principles provide a framework for how Visa employees are evaluated and used to identify opportunities for growth and development.
With these six principles as a guide, we are focused on not only what people accomplish but how they go about doing it.
Accountable. Respectful. Passionate
We have the courage to stand up for what is right, act with the highest integrity, and are accountable for our actions. And we set the standard by treating others with respect and being passionate about our work.
Vision. Communication. Empathy
We always share a clear vision of our business, provide context on how our challenges and our success connects to broader goals and we communicate and listen carefully—always actively seeking other perspectives.
Inspirational. Progressive. Inclusive
We support other’s growth and development, while inspiring them to go beyond, we remove barriers to progress and work to create an environment that is inclusive, diverse and encouraging.
Relationships. Excellence. Innovative
We are committed to building strong relationships with internal partners as well as all of our external partners. We always take a solutions-oriented approach and we strive to be easy to do business with.
Curious. Bold. Insightful
We respectfully challenge the status quo, are motivated to take risks and advocate for changes. And we make fact-based principled decisions quickly and we acknowledge and learn from our mistakes.
Open. Aligned. Unified
We work together openly and honestly across functions and geographies by always speaking and acting as One Visa. We engage with our colleagues early and regularly to align and we share responsibility and resources for success as One Team at One Visa.
Our people are our biggest asset. We place a premium on leadership and are ensuring our 20,000 employees have the resources they need to be successful.
— Al Kelly — Chairman and CEO, Visa
