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Enjoy the benefits of your Alaska Airlines Visa Signature Credit Card.


Complimentary personal assistance anytime, anywhere—from last-minute restaurant reservations to planning a special occasion, your 24/7 concierge can help.

Talk to your concierge now

800-953-7392 (U.S.)

804-673-1693 (collect outside the U.S.)


Exclusively for Visa Signature cardholders. Not for account inquiry.

Read what other Visa Signature cardholders are saying

I couldn't ask for better or more informative service - my needs were fulfilled.
I was so impressed by this service and will use it again.
This is a terrific benefit of the Visa Signature card and I intend to recommend it to our friends.
My experience has always been first rate with the concierge service.
The experience was far beyond my expectations. I felt like a VIP.
This truly is a hidden treasure that many people don't know about.
I only had to call one time and all the information requested came through quickly.

The Exclusive Visa Signature Concierge

Learn more about the Visa Signature Concierge service - and make sure to take your concierge number with you wherever you go. Your complimentary concierge is at your service 24/7, so take advantage of quick and convenient assistance—available only to Visa Signature cardholders.

Our on-call experts can help you with almost anything*, including:

  • Restaurant recommendations and reservations
  • Travel arrangements
  • Entertainment planning, including ticketing
  • Business-related assistance such as conference and hospitality services
  • And much more

How Can Your Concierge Help You?

Explore the list of situations below that a Visa Signature Concierge would be more than happy to help you with, saving you valuable time and making your life easier. Just select a topic to see examples unfold.


You want to know how to find a Eurail Pass for a graduating college senior.
You're going to New York for a 24-hour business trip and want to catch a show.
You want to know the best rates on car rentals for your upcoming trip to Australia.
Talk to a Concierge


Your mother-in-law drops in and you need last-minute dinner reservations.
You're on vacation enjoying the nightlife and need to find the closest pizza restaurant open late.
Talk to a Concierge

Special Events

You discover your favorite band will be in town tomorrow night and the concert's sold out.
Your home team just made it to the playoffs and you want to show support at the away game.
Talk to a Concierge

Shopping and Everyday Needs

Your friends are staying at a nearby hotel and you want a local gift basket delivered.
Your life is exceedingly busy and you need help finding an online grocer that will deliver to your house.
You've just arrived in a new city on a red-eye flight and realized you've forgotten your medication and need to find a 24-hour pharmacy.
You are lost and need directions to get to your interview on time.
Talk to a Concierge


Your presentation is in 2 hours and your trusty color printer runs out of ink.
You're going for new business in a new city and need a hotel with meeting rooms conducive to good pitches.
Talk to a Concierge


Expand All

*Cardholders are responsible for the cost of any goods or services purchased by the Visa Signature Concierge on cardholders' behalf.

** eConcierge is temporarily unavailable as the site undergoes updates.


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