Lost Luggage Reimbursement
Please note: The benefit is available on Visa TravelMoney cards. It may also be available on other card products. Check with your issuer to see if you have this benefit and to verify level of coverage.
Your luggage is covered with Visa
Visa TravelMoney cardholders can be reimbursed for lost checked or carry-on luggage and its contents when terms are met.
Benefit at a glance
- Receive reimbursement for up to $250 maximum per trip, provided the luggage was lost due to theft or misdirection by the Common Carrier.
- Travel with confidence.
How do I benefit from Lost Luggage
Your eligible Visa TravelMoney card provides you with reimbursement for Your Checked Luggage, carry-on luggage, and its contents for the difference between the "value of the amount claimed" and the Common Carrier's payment, up to $250 maximum per trip, $1,000 maximum per registered cardholder, provided the luggage was lost due to theft or misdirection by the Common Carrier (airline, train, cruise or bus line). The "value of the amount claimed" is the lesser of the actual purchase price of the item(s), the actual cash value of the item(s) at the time of theft or misdirection with deduction for depreciation, or the cost to replace the item(s). The registered cardholder must take all reasonable means to protect, save, and/or recover any carry-on property at all times. This reimbursement is supplemental to and excess of any valid and collectible insurance and/or possible reimbursement from any other source. Reimbursement is not contingent upon the purchase of travel with the Visa TravelMoney card.