Emergency Card Replacement and Emergency Cash Disbursement
Please note: This benefit is available on all Visa credit cards.
Lost, stolen or damaged card? Need emergency cash?
Visa credit cardholders can get an emergency cash advance disbursed or a card replaced within one business day, or in some cases, within 24 hours, after approval.
Benefit at a glance
- Call Visa Global Customer Care Services at 1-800-847-2911 for assistance with a card replacement and/or an emergency cash disbursement.
- Toll-free phone numbers are available 24 hours a day, seven days a week.
How do I get emergency cash?
A Visa Global Customer Care Services associate (1-800-847-2911, or call one of our global toll-free numbers) will work with you and your financial institution for approval and Visa will arrange a convenient location for you to collect the emergency cash.
How do I get my card replaced?
If your card is lost, stolen or damaged, a Visa Global Customer Care Services associate (1-800-847-2911 or call one of our global toll-free numbers) will work with you and your financial institution for approval and Visa will arrange direct delivery of your card to you or a collection location will be identified.