Emergency Card Replacement and Emergency Cash Disbursement

Emergency Card Replacement and Emergency Cash Disbursement

Please note: This benefit is available on all Visa credit cards.

Lost, stolen or damaged card? Need emergency cash?

Visa credit cardholders can get an emergency cash advance disbursed or a card replaced within one business day, or in some cases, within 24 hours, after approval.

Benefit at a glance

  • Call Visa Global Customer Care Services at 1-800-847-2911 for assistance with a card replacement and/or emergency cash disbursement.
  • Toll-free numbers are supported 24 hours a day, seven days a week.

Benefit Details

How do I get emergency cash?
A Visa Global Customer Care Services associate (1-800-847-2911, or call one of our global toll-free numbers) will work with you and your financial institution for approval and Visa will arrange a convenient location for you to collect the emergency cash.

How do I get my card replaced?
If your card is lost or stolen, a Visa Global Customer Care Services associate
(1-800-847-2911, or call one of our global toll-free numbers) will work with you and your financial institution for approval and Visa will arrange direct delivery of your card to you or a collection location will be identified.