Cardholder Inquiry Service

Cardholder Inquiry Service

Please note: This benefit is available on all Visa cards.

Product and service information at your fingertips

Cardholder Inquiry Service provides customer phone support for general inquiries and provides product or service information to all Visa cardholders.

Benefit at a glance

  • 24-hour cardholder information and assistance by phone to all Visa cardholders calling from anywhere in the world, provided by Visa Global Customer Care Services.
  • Toll-free numbers are supported 24 hours a day, seven days a week.
  • Quick and accurate account and card benefit information.
  • Product and service information at your fingertips.
  • Customer service available in all major languages.

How It Works

Cardholder Inquiry Service provides customer phone support for general inquiries and provides product/service information for Visa cardholders. Visa Global Customer Care Services team provides information regarding general account or card benefit questions.