Testimonials

Thoughtful, dedicated, complimentary assistance that’s available worldwide, 24 hours a day, 7 days a week. See how the Visa Signature Concierge saves valuable time and makes life easier for cardholders.

E. Shannon-Smith	"I can't tell you how great it is to have this service. The reps have been very helpful and polite—no matter how crazy or last minute the request! I need to remember to use this service more often. Thank you for providing this wonderful service, it's an advantage to people who seem to always take on more than we have time for.”
J. Ebert	"I was very pleased with my experience with Visa Concierge Service. I am particularly possessive and detailed regarding my travel plans. I first began planning my trip last summer and the Visa Concierge Service was great in providing me with the information on the various destination and sample itineraries as I requested. Now that I'm ready to book the trip - some eight months later - I contact them again and it was like we never missed a step…every last detail of my trip was taken care of.”
H. Meisner	"I just wanted to thank everyone who helped me…plan my trip to Germany. I got back Tuesday and it was a great trip, in part due to the excellent work I received from the service. All the research that everyone did on my behalf really gave me a wealth of information to use on the trip and from that we chose what we wanted to do. I appreciated all the assistance I received from the service and will be using it again when needed."
R. Abele, U.S. Bancorp	"Visa Concierge did a fabulous job procuring me a room promptly on such short notice in a city ( Athens) in which it was not easy to do because of the Olympics. Great to work with!"
P. Canizares	"I am writing to let you know of the above and beyond customer service I have received from both Melissa and Beth from your concierge service. In today's society it is hard to find good and HONEST customer service and for that I congratulate both Melissa and Beth. Thank you."
A. Jenne	"I love the service; I use it all the time. This is an amazing service in my life. Jerri and Beth have provided world-class, outstanding service. Others have been most capable."
M. Nystul	"Everything about your service was excellent! I felt so special to be able to have used your services, and I will look forward to talking with you again soon. Thank you again!"
J. Coffin	"I couldn't ask for better or more informative service - my needs were fulfilled."
A. Strausz	"This is the first time I've used this service (I didn't even know I had it) and I'm very impressed and want to thank you for such lovely service."
F. Winstock	"I was so impressed by this service and will use it again."
A. Schultz	"I only had to call one time and all the information requested came through quickly."